Terms of Service

Welcome to Wristo. By accessing our website or placing an order, you agree to the terms and conditions described below. Please read these Terms of Service carefully before using our website or purchasing our products.

1. Website Use

You agree to use our website only for lawful purposes. You must not use the website in any way that may damage, disrupt, interfere with, or attempt to gain unauthorized access to our website or services.

2. Products

We make reasonable efforts to ensure that product descriptions, images, prices, and specifications are accurate.

Product colors and appearance may vary slightly depending on photography, lighting, device settings, or screen displays.

3. Orders

When placing an order, you agree to provide accurate and complete contact, billing, and delivery information.

Wristo reserves the right to cancel or modify an order when necessary, including where there is incorrect information, product availability issues, pricing errors, suspected fraudulent activity, or other circumstances that require cancellation.

4. Prices and Payments

Product prices are displayed on our website and may change without prior notice.

Any applicable shipping charges, taxes, or other fees will be displayed during checkout where applicable.

Payments may be processed through third-party payment providers. By completing a payment, you agree to the applicable terms of the payment provider.

5. Shipping and Delivery

Wristo offers shipping across the GCC region.

Delivery times are estimates and may vary depending on the destination, courier operations, public holidays, weather, incorrect delivery information, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for more information about processing times, delivery estimates, and shipping charges.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

By placing an order, you agree to the applicable terms and conditions of our Return & Refund Policy.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, designs, and other materials, is owned by or used by Wristo and may not be copied, reproduced, modified, distributed, or commercially used without permission.

8. Customer Responsibility

Customers are responsible for providing accurate delivery information and a valid contact number.

Customers should remain available to receive their orders and respond to reasonable communications from the courier when required.

Wristo is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

9. Prohibited Use

You must not use our website for fraudulent, unlawful, abusive, or unauthorized activities.

You must not attempt to interfere with the security, functionality, or operation of our website or services.

10. Limitation of Liability

To the extent permitted by applicable law, Wristo is not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including courier delays, technical issues, weather conditions, public holidays, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

Wristo may update or modify these Terms of Service from time to time.

Any updated version will be published on this page and will become effective when posted.

12. Governing Law

These Terms of Service are governed by the applicable laws and regulations of the United Arab Emirates, subject to any mandatory rights or protections applicable to customers under the laws that apply to their transaction.

13. Contact Us

For questions regarding these Terms of Service, please contact Wristo through the official contact information provided on our website.